Customer Survey

Customer Survey




    Instructions

    Please rate your experience. Your answers help us improve care and meet Medicare quality standards.

    Scale:

    1 (Strongly Disagree) |2 (Disagree) |3 (Neutral) |4 (Agree) |5 (Strongly Agree)

    Patient Education

    I received clear instructions on how to use my brace:

    I was told how long and how often to wear the brace:

    A staff member demonstrated proper use:

    I received written instructions to take home:

    I understand how to clean and maintain my brace:

    Patient Rights & Respect

    I was treated with dignity and respect:

    My privacy was protected:

    I was involved in decisions about my care:

    My rights as a patient were explained:

    Financial Disclosure

    I understand my financial responsibility:

    Follow-Up & Support

    I was told how to request adjustments or repairs:

    It is easy to contact the provider for help:

    Follow-up services were offered:

    Overall satisfaction:

    Likelihood to recommend:

    Additional Comments: